WP Pro is required to assess applicable taxes as required by local laws. Depending on your company address, services sold by WP Pro may be subject to tax.
Your company address is the physical location of your company’s headquarters.
Your billing address is the address where the credit card linked to your workspace is registered.
The two addresses could be the same, but they are often different. Having the correct company address helps us ensure that your invoices are accurate and that we can process your payments correctly.
The basics
Your company address determines the correct tax rate, if applicable.
Prices shown on our website do not include tax.
Billing contacts or individuals with appropriate access can review and update company addressdetails.
U.S. sales tax
Please be aware that customers in the U.S. may need to pay state and local sales taxes according to their company’s address. The company’s location will determine the specific tax rates. Any relevant sales tax charges will be listed separately on your invoice.
Request an exemption
If your company is tax-exempt, please contact the WP Pro Accounts Receivable team to provide your sales tax exemption certificate. You may reach the Accounts Receivable team via email at [email protected] or using the in-app messenger on your WP Pro workspace (and mention that you are requesting assistance with a sales tax exemption).
EU Value-added Tax (VAT)
For customers located in the European Union, WP Pro will charge value-added tax (VAT) on purchases of WP Pro products and services unless you are a VAT-registered business and have provided a valid VAT number.
You may add or modify your VAT number on the Billing settings page by clicking fill in your EU Tax ID under your address.
